Standard delivery times range from 1 to 2 business days for goods outside Nairobi, depending on the location and shipping method selected.
Expedited shipping options may be available for faster delivery, with an estimated delivery time of 24 hours.
Shipping Costs
Shipping costs are calculated based on the weight of the package, the delivery location and courier.
Free shipping may be available for orders over KES 15,000) or for specific regions or promotional periods.
For international shipments, additional customs and import duties may apply depending on the destination.
Delivery Locations
We deliver countrywide.
In Kenya, we cover major cities, towns, and rural areas through our partner couriers. Specific counties and remote regions may require additional handling or extended delivery times.
International shipping is available to most countries, with some exceptions due to logistical limitations.
Delivery Partners
We partner with trusted delivery companies such as G4S, DHL, and Easy Coach to ensure safe and timely deliveries.
Tracking Orders
Once shipped, you’ll receive a tracking number via email or SMS, allowing you to monitor your delivery status online.
Order Changes & Cancellations
If you need to modify or cancel your order, please contact us within 24 hours after placing your order to ensure changes can be made before shipment.
